Virtual Assistants for Small and Medium Sized Medical Offices
"I Want To Start My Own Practice"
You know you will eventually have your own practice.
Perhaps you are part of a practice group or are a hospitalist. You want more independence and the flexibility to choose your staff, use your systems and decide where to best refer your patients for diagnostics or further treatment.
Start and continue to grow your practice with your dedicated Virtual Medical Assistant at a fraction of the investment.
About Us
We are a health care virtual staffing team that's passionate about helping small and medium-sized provider practices start and grow by assigning carefully selected virtual medical assistants and dedicated professional call center services.
Without need of space or IT investment, we can take care of calls, scheduling, referral coordination, insurance eligibility, pre-authorization and other administrative tasks. We can also assist new practices with set ups like credentialing and taking care of their online presence as well as selecting and starting up their electronic medical records system.
We can work with your EMR. Some systems we work with include eClinicalworks, Centricity, Practice Fusion, AthenaHealth, eMDs, drchrono and Brightree (all trademarked).
Our happy clients like the reduced investment, easier management and lower costs. Their patients like the faster turnarounds and better phone customer service.
What Your Virtual Medical Assistant
Can Do For You
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Take your Calls
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New Patient Referrals
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Schedule your patients
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Check Insurance Eligibility
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Pre-certification
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Referral Coordination
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Help you select, set up and use your EMR
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Migrate your EMR data
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Assist you with licensing or credentialing
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Transaction Posting and Reports
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Take Care of your Social Media pages
How It Works
Contact Us!
Your assigned Apex manager will reply within 24 hours.
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Your Assistant will have a local phone number and high speed workstation access
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Your Assistant will log into the appropriate system and transact business using HIPAA compliant encrypted connections.
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You can talk over the phone, use videoconferencing or share your computer screen while orienting.
What Sets APEX Apart?
Not all Virtual Assistant Services are created equal. We've been working with health care practices for more than a decade and saw how the environment evolved from EMR adoption via meaningful use to value based healthcare.
Extreme Vetting
We partner with Professional agencies for Background, Academic and Professional Checks.
US-Based Account Manager and IT
A highly qualified US-based Manager will be assigned to manage your account.
Nursing or Allied Medical Graduates
Your assistant has earned a college degree in a healthcare field.
No Long Term Contracts
That's right. Long term contracts are for companies who are worried they can't make you happy.
We know you'll stay.
Internal IT and QA Support
Each Assistant is backed up by an IT team and Quality team for advise, support and compliance.
One Simple Monthly Invoice
No computers to buy or payroll fees to worry about. We keep things simple so you can focus on your patients.
Testimony from a Physician we work with
"Rob Raroque helped me set up my Telepsychiatry Practice both with hands on-help and by providing assistants from ApexTeleserv .
"He and ApexTeleserv staff worked with me to set up practice and continue operations. They showed complete flexibility with regards to using the software integrations and applications which I wanted to use for my practice and creating an automated work flow.
"They were also willing to work on project management software and demonstrated complete accountability for making sure that tasks were completed. The rates were very reasonable while I was first starting out. I would not have been able to set up GABA Telepsychiatry without the help of ApexTeleserv.
"Although I am now past the set up phase. I am able to run a practice, knowing that my bookkeeping and billing is taken care of and that I have reliable assistants to help me with my administrative tasks. I would like to express my gratitude and couldn't be happier with the service."
Dr. Gundu Reddy MD
New York Psychiatrist